Last Update: March 2020

Business hours and response time

Inprowiser’s support operates from 10 AM to 6 PM EST, Monday to Friday. Excluding US holidays, all support requests will be answered within 24 business hours.

Support channels

In case of any issue, the first page to consult should be our list of frequently asked questions.

If your problem is not listed there, fill free to open a support ticket at https://inprowiser.on.spiceworks.com/portal/tickets

Please include as many details as possible in your ticket (Jira platform, version, screenshots, etc). The more relevant information you give, the better the support will be.