After successful installation, you will be able to see “Capacity Tracker” icon on the left-hand side panel in JIRA. Please refer following step by step guide to start working with Capacity Tracker.

Step 1: Go to Capacity Tracker

Step 2: Select period and start with configurations

If you have single period (sprint/version) it will be pre selected to get started. If you have multiple periods (sprints/versions) in the board, start with the most recent and active period(sprint/version) configuration.

Step3: Set up appropriate permissions in order to edit configurations.

This step is applicable only if your Jira administrator has enabled Capacity Tracker’s Jira permission control. Please reach out to your Jira administrator in order to get write access.

If Jira permission control is disabled or you already have appropriate permission granted, you will not see an error message and instead you will be able to click on “Edit“ and navigate to configuration page. For more details on permissions refer here https://inprowiser.atlassian.net/wiki/x/AQBAE

Step 4: Add or import users for tracking.

Any users with work allocation in the selected sprint will be detected by Capacity Tracker and will be listed under “View“ option. Alternatively, you can search, select and add users from the add user drop down menu.

View and Import users

Search and Add users

Step 5: Setup member configuration

Once team members are added, you can do following:

1. Assign role: you can select predefined roles or you can create custom roles and assign.

2. Define team members working days

3. Add Days off the team members

4. Configure their daily capacity. (Note: If capacity type is selected as hours then the daily capacity will be represented as h/day, if capacity type is selected as Story Points then the daily capacity will be represented as Storypoints/day.

Step 6: Setup board configurations.

The board configurations are global configurations for the board. These settings are applied to all periods (sprints/versions) in the project board.

Choose capacity type as per your project needs and working practices. Ensure that they are aligned with your project and team’s estimations practices.

Setup default working days for the entire team according to the company policy.

Add team holidays to account for general unavailability of team members for the selected period.

Save & Close after all configurations are set. You will be redirected to the Capacity Tracker list page.

Step 7: Review the Capacity Tracker details

Check out capacity tracking details. This graphs indicates how much is the work allocation (hours/story points) for the unit availability (hours/story points).

Edge cases and notes

Here are some edge cases that may prevents Capacity Tracker from working as intended and as a result you will not be able to view team capacity and workload bar charts.

• If users are not configured for the sprint. You will need to add users to plan their capacity.

• If your sprint is blank/empty. i.e. You don’t have any stories or sub-tasks in it.

• If you have not allocated the stories and sub-tasks to team members.

• If you have not used the remaining estimate field to estimate the stories and sub-tasks of your project while your capacity type configured for hours based tracking.

• If you have not used the default story points to size the stories of your project while your capacity type is configured for story points based tracking.

• If you are working on a future period, but you haven’t configured start and end date.

• If you are using custom fields for estimations.